Hiram Dentistry at 5888 Wendy Bagwell Parkway in Hiram, Georgia

Customer Reviews about Hiram Dentistry

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  The last few times I went to this facility they have done procedures that my insurance company advised were not needed so they would not pay for them. I contacted the dentist office after the first incident and after several months we came to an agreement on them covering most of what the insurance company would not cover. I continued to go to this dentist office because it appeared they had my best interest in mind. After going a few more times where I received bills after each visit I contacted the manager to ask why and was told that my insurance is just trying to find reasons not to pay and the money I end up paying is very small compared to what it could be. I explained to the manager that I do not make a lot of money so any extra expenses is too much and she begins to reprimand me about speaking to people properly and not having an attitude. I tried to explain I didn't have an attitude and she talked over me repeating how I needed to learn to speak with people. The staff has been great in the past when it comes to how they treat people. The manager needs to take her own advice and realize she is in a customer service position and needs to speak to people like they are the customer who is paying her paycheck by being there.
  April 10, 2017

  by joseph blind

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Today: 08:00 am — 05:00 pm

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